Billing & Payments

Factoring Invoicing

Owners should ensure that they pay their factoring invoices in a prompt manner. Factoring Invoices are sent to owner occupiers on a quarterly basis as per the undernoted timetable.

Quarter End 31st March 2008             10 working days              14th April 2008

Quarter End 30th June 2008               10 working days              14th July 2008

Quarter End 30th September 2008    10 working days              14th October 2008

Quarter End 31st December 2008     10 working days              19th January 2009

The target for issuing Factoring Invoices is within 10 working days of the quarter end and our performance in this will be reported to owners within the Cunninghame Enterprises Factoring newsletter.

Methods of Payment

To provide choice to our customers Cunninghame Enterprises accepts payments in a number of formats

1. Postal Cheques (all postal cheques will be onward receipted)
2. Cash Payments at our Head Office in Ardrossan (all cash payments are receipted)         
3. ALLPAY swipe cards previously dispatched ( replacement cards upon request)
4. Direct Debit Payments
5. ALLPAY Internet Payments  www.allpayments.net
   
6. ALLPAY Telephone Payments  (0870 2436040)

For ALLPAY Payments above you will need your ALLPAY payment card or a note of your tenancy number

To aid efficiency and ensure that we continue to keep the annual administration fee as low as possible to owners we would request that owners pay using either their ALLPAY swipe card or set up a direct debit.

Non-Payment

Information and Advice on Paying your Factoring Invoices

Factored Owners who wish to discuss their itemised Factoring invoices or the method of payment which best suits their individual circumstances can contact Stuart Ross, our Finance Officer on (01294 606004) for advice.

He will be able to advise on the monthly amounts required and payment options to ensure that your Factoring Invoices throughout the year are settled.

Overdue Payments and Factoring Arrears

It s the responsibility of owners to ensure that they pay their factoring invoices on a regular and timeous basis and this is one reason why Cunninghame Enterprises promotes the use of monthly direct debit payments.

Every tenant, sharing owner and owner has an obligation to contribute to the cost of the maintenance and repair of all common areas. Cunninghame Enterprises is supportive of owners who may have affordability issues and payment arrangements can be arranged to suit individual circumstances.

Pusuing Factoring Debts

Persistent non- payers in blocks, closes and estates are breaking the law with regard to the Title deeds and the Tenements (Scotland) Act 2004.

If you fail to pay your Factoring Invoices, then Cunninghame Enterprises as Factor can take action against you. This could be by:-

• Raising a Court Action – The factor can sue you for unpaid bills

• Obtaining an Inhibition Against You – This action freezes your assets     and stops you from selling or mortgaging your property until the debt is paid off

• Registering a Notice of Potential Liability for Costs against the Title of your Property – This Notice advises any purchaser that there may be unpaid bills for your property and a purchaser will not want to buy your property until the debt is paid off.

Cunninghame Enterprises reserves the right to instruct any of the above legal remedies against Owners in pursuit of debts and Owners will bear the costs of raising court actions in addition to their Factoring Debt.

Owners should be aware that court proceeding raised may have a detrimental impact on your individual credit ratings and may affect your other financial commitments going forward.