Our Performance

OUR PERFORMANCE IN ACHIEVING OUR YEARLY KEY PERFORMANCE TARGETS (BY DEPARTMENT/FUNCTION)

Each year the Association’s staff and managers agree their respective department/function’s key performance targets for acceptance by the Association’s Governing Body (Management Committee).

Quarterly reports on actual performance are submitted to the Management Committee and its Sub-Committees.

Detailed hereunder is the current performance results recently reported to the Management Committee and Sub-Committees.

Performance against Key Indicators

Arrears Q2 2008 (Pdf, 24kb)

Repairs Q2 2008 (Pdf, 37.5kb)

Voids Q2 2008 (Pdf, 29.3kb)

Victoria House Q2 2008 (Pdf, 23.2kb)

Complaints Q2 2008 (Pdf, 26kb)

Others Q2 2008 (Pdf, 28.3kb)