Helping the Homeless

In April 2000 Cunninghame Housing Association entered into a partnership agreement with North Ayrshire Council to provide and manage the Victoria House homeless persons’ facility. All of the referrals to this quality temporary accommodation come direct from North Ayrshire Council Housing Services.

A warm welcome awaits individuals and families arriving at the project are welcomed by the staff on duty and over a cup of tea the new arrival is encouraged to disclose any immediate housing support needs that require being resolved.

Normally within the next few days an interview with a Senior Housing Support member of staff is arranged to discuss, agree and progress a housing support plan that responds positively to resolving their homelessness.

The project has twenty-six en suite rooms and caters for a diverse client group ranging from children, families, young singles and the elderly.  Residents within the project have their own en suite room but share the communal facilities, which include kitchen areas, laundry and communal lounges.

Although the project is staffed 24 hours, 365 days a year, the ethos of Victoria House is to provide short term housing related support to residents whilst promoting independent living.

The project is fully registered with the Care Commission and has been successfully inspected on three occasions to date.

We pride ourselves in being more than just an accommodation provider.