Quayside Offices, Dock Rd, Ardrossan, KA22 8DA

Welcome to the "My CHA"
Tenant Area

The “My CHA” tenant portal acts as a valuable resource, offering comprehensive information tailored specifically for tenants, such as guidelines, policies, and relevant updates. Through this platform, tenants can navigate their housing-related matters with ease, enhancing transparency and fostering a collaborative relationship between Cunninghame Housing and its tenants.

Have you created your online rent account?

By creating an online account via AllPay you can manage your tenant rent account quickly, easily and securely.

Create your CHA Rent Account

By creating your online account you can easily make rent payments, view your rent account and keep track of your balance using our AllPay platform.

CHA tenant information

As part of your tenancy we aim to provide you with information that makes it easy for you to get in touch with us.

Make a rent payment

Making a rent payment online has never been easier with our AllPay portal. Just create an account and manage your rent payments.

Report a repair

You can report a repair online via our Direct Works Tenant service and a member of our team will get back to you as soon as possible.

Apply for a house

Make an online application for one of our properties throughout North and East Ayrshire and Dumfries & Galloway.

Find tenant info

Handy tenant information for moving in or out of our properties, health & safety and housing maintenance.

Additional tenant services

Keep updated with tenancy changes, contact your local housing officer, request permission to make property or tenancy changes, contact our Financial Inclusion Team, access our Fuel Poverty Service or Furnish Your Home for less.

Tenant Newsletters
View our tenant newsletters online and also sign up for our mailing list keeping you informed with any changes and updates to your tenancy.
Your Housing Teams
Contact your local housing teams via email or telephone who will be more than happy to assist you with any type of enquiry that you have.
Alterations & Permissions
If you wish to make an alteration to your tenancy, or if you need permission to modifiy your property you will find all the forms you need here.
Financial
Inclusion
Our Financial Inclusion Team give advice and support to our tenants, including access to welfare benefits, and access to debt advice.
Fuel Poverty
Service
Advice on fuel poverty through our Lemon Aid service. We can help you apply for services such as crisis support and restoring energy.
Furnishing
Your Home
Our subsidiary company Cunninghame Furniture Recycling can provide tenants with discounted furniture and white goods.
Our Latest Tenant News
Keep up to date with all information relevant to your tenancy with Cunninghame Housing Association. Everything from Financial Inclusion, Fuel Poverty Advice, Rent Changes, Local Tenant Group info and everything in between!
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Subscribe to Our Tenant Newsletter.

By subscribing to our tenant newsletter you will be kept informed of all relevant events, news and updates from CHA regarding your tenancy and all other news that’s relevant to you as a tenant of CHA.

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