The Association’s Asset Management & Investment function which is based within our Property Services Department is responsible for the following tasks:
- Short and long term investment planning for all Cunninghame Housing Association (CHA) owned stock.
- The delivery of planned and cyclical maintenance programmes of work to ensure our properties/asset remain in the best possible condition.
- Management and delivery of the response repairs function.
- Management and delivery of the void repair process.
- The business planning and control of all works carried out by our own in-house work force. (CHA) Resident Services Extra and Resident Services Garden Squad.
At the end of March 2020 Cunninghame Housing Association owned 2883 domestic properties. We also own properties that are leased by other agencies or that we operate as homeless temporary accommodation.
To maintain our stock in a good state of repair, we operate a comprehensive planned investment programme where building components such as central heating, kitchens, bathrooms and windows are replaced at the end of their life cycle. Over the next 5 years we have secured high levels of investment to carry out improvements to tenants homes and we will be spending an average of £1,528,000.00 million per annum on planned repairs.
Component replacement programmes commenced in 2009. The kitchen and bathroom replacement programmes have been informed by stock condition surveys, which have been ongoing since 2005. Our priority when these programmes of work commenced was to raise the standard of failing kitchens to meet the Scottish Housing Quality Standard, hence why only those deemed to be in poor overall condition were replaced in the initial programme years. It is the intention of the Association going forward to move to fixed replacement cycles for the replacement of most components including both kitchen and bathrooms. Up until now some tenants have with some justification complained that they have not had their kitchen replaced along with others of a similar age. This move is seen as a fairer system to tenants who look after their homes, which CHA is keen to promote.
We will ensure that tenants are kept up to date about when the components in their homes are due for replacement. Our process involves lettering all tenants who are due to have any planned maintenance work undertaken, well in advance of the work commencing, advising them what work is being carried out and the name of the contact details of the contractor and maintenance officer involved in the work.
The Association has in place an Asset Management Strategy which outlines our vision for the condition of our housing stock and details our plans for future investment in property maintenance. Asset Management now incorporates the complete maintenance function from responsive repairs, planned and cyclical maintenance and includes the responsibility for stock data gathering to ensure we continue to comply with current legislation and standards.