If requested in advance by the claimant, assessment providers carrying out PIP assessments on behalf of DWP now have the facility to audio record both face-to-face and telephone assessments.
Please visit this link for further info:
However, if you would like any advice or assistance in relation to this, please contact one of CHA’s Financial Inclusion Team by using the contact details listed below.
FINANCIAL INCLUSION OFFICERS
Our Financial Inclusion Officers are here to provide support to our tenants on a wide range of financial issues