Complaints Procedure
Cunninghame Housing Association is dedicated to giving high-quality customer services. We value complaints and use information from them to help us improve our services. If something goes wrong, or you are unhappy with our services, please let us know. The link below will let you download our booklet which describes our complaints procedure and how to make a complaint. It also tells you about our service standards and what you can expect from us.
Complaints & Serious Concerns
Raising serious concerns about a landlord. The Scottish Housing Regulator has published a factsheet on how tenants can raise a serious concern about a landlord. To read more please click on the Complaints & Serious Concerns button below or visit the Scottish Housing Regulators website – see link below.
Reporting Data For 2024 - 2025
Received In The Reporting Year
Received In The Reporting Year
Responded To In full
Responded To In Full
Average Working Days For Full Response
Average Working Days For Full Response
Make A Complaint
Please fill in this online complaint form and a member of our team will contact you as soon as possible.