All About CHA
Since our registration as a social landlord in 1984, Cunninghame Housing Association has been committed to providing high-quality affordable homes and creating stronger, more vibrant communities across North Ayrshire, East Ayrshire and Dumfries and Galloway.
Today, we are proud of our history and our continued growth as both a Registered Social Landlord and a Social Enterprise. Guided by our Vision, Mission and Values, we are committed to being ‘more than just a landlord’. Alongside our housing services, we have established two successful subsidiary companies — Cunninghame Furniture Recycling Company, formed in 2010, and Citrus Energy, launched in 2013—which help us deliver wider social, environmental and economic benefits.
MORE THAN JUST A LANDLORD…..
Our History
In the early 1980s, Cunninghame District Council recognised the scale of housing disrepair across the Three Towns could not be addressed through local authority resources alone.
At the same time, Ardrossan residents were campaigning for action to revitalise their town centre and improve both housing and commercial properties. Following discussions with local residents, a Steering Group was formed, leading to the registration of Three Towns Housing Association (now CHA).
With a £33,000 grant from the Housing Corporation and support from Queens Cross Housing, CHA worked with Cunninghame District Council to implement housing improvements and repairs across Housing Action Areas in The Three Towns.
…..MAKING OUR COMMUNITIES BETTER PLACES!
Our Future
Our first development began in 1985 with the refurbishment of a tenement in Quay Street, Saltcoats. The completion of eight new flats in Princes Street, Ardrossan marked the start of decades of investment in affordable housing.
Since then, CHA has grown significantly, expanding both the number of homes we provide and the services we deliver.
Today, we are committed to providing quality homes and supporting thriving communities across the three local authority areas we serve. With more than 3,600 homes, we work closely with our tenants, partners and local communities to improve neighbourhoods, deliver services and create places where people are proud to live.
Our Vision
To be one of the leading Housing Associations and Social Enterprises offering choice and opportunities for our tenants and customers to meet their aspirations of living in quality homes in stronger communities.
Our Mission
Reflecting our Vision for the Organisation, Cunninghame Housing Association aims to pursue a strategy of: “More than just a Landlord – Making our communities better places”
Values
The Cunninghame Group of Companies respect the following values:
Equality:
We will be fair and consistent with all of our people, customer and business partners by being open, honest and accountable at all times.
Participation:
We will involve our stakeholders by promoting clear communication, participation and engagement in order to improve our effectiveness and efficiency as we continue to grow our business.
Investment:
We will invest in all of our people, products, and places, to create environments that are positive, motivating, challenging and rewarding.
Creativity:
We will continue to create and develop new initiatives and take measured risks to exceed our partners and customers expectations.
Customer Focus:
We will focus on the needs of all of our customers and deliver a quality customer driven service.
Strategic Objectives
Our strategy is quite simple, always strive to be the best at what we do and to take advantage of opportunities that help us to grow our business, its people and its services to its tenants and other customers.
In formulating developing and delivering the strategy the Association sets itself SMART (Specific, Measurable, Achievable, Realistic and Time Bound) strategic objectives.
Deliver high quality, customer driven services by putting tenants, customers and communities at the heart of planning and decision making.
To achieve growth and financial sustainability through partnership working.
To provide affordable, high-quality homes that meet current and future needs and aspirations of our customers and our communities.
To support the social and economic regeneration of our communities.
To deliver effective leadership, governance and brand positioning to positively impact on our business, our people and the communities in which we operate.
To seek continuous improvement in our operations by investing in and developing further all our people and our business processes.
Our Awards
