Our Financial Inclusion Team provide advice and support to our customers around financial inclusion issues such as income maximisation, ensuring access to welfare benefits, how to access appropriate debt advice, financial products and services such as basic bank accounts, credit unions and affordable low cost loans and increasing customer financial capability.
We provide advice on fuel poverty through our Citrus Energy Lemon Aid service helping you apply for services you may be entitled to such as white goods schemes, discounts on your energy bills, benefits and many other services.
Our aim is to maximise our customers income, to help sustain their tenancy and help them cope with the impact of current Coronavirus restrictions.
The government has announced further Cost of Living Payments. Further Eligibility details are containned in our Financial Inclusion news.
Important information regarding the Scottish Child Payment.