Quayside Offices, Dock Rd, Ardrossan, KA22 8DA

How Our Financial Inclusion Team Supports Our Tenants

During the year 2021/21, The Associations Financial Inclusion Team has supported tenants in achieving £164,144.00 in financial gains.

This has been achieved through various types of assistance making up this sum including:

Providing benefits checks for tenants, ensuring they are receiving their entitlements and assisting with making applications where requested. Our team usually assists with making the application. New benefits claimed include:

  • Universal Credit
  • Scottish Child Payment
  • Best Start Grant
  • Pension Credit
  • Disability Benefits (PIP/ESA/DLA etc)

Our team also assisted with Scottish Welfare Fund applications and referrals to the Associations Lemonaid project for advice on:

  • Fuel costs
  • Utility debts
  • Meter top-ups (fuel vouchers)

Tenants were also assisted in the completion of Council Tax Reduction forms and Discretionary Housing Payments for hardship.  The Team also assisted with benefit backdates and claim issues and in the completion of charitable grant applications, where identified.

If you are a CHA tenant experiencing financial difficulties, contact your Housing Officer.  We can help.



Our Financial Inclusion Officers are here to provide support to our tenants on a wide range of financial issues

Candice Adam - Financial Inclusion Officer
Candice Adam
Financial Inclusion Officer
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