Quayside Offices, Dock Rd, Ardrossan, KA22 8DA

Manage My Tenancy

In this area of the site you can find the relevant links for the most common things Tenants use our website for, Application Forms, Tenant Specific News, Updates and Videos.
Report a repair

You can report a non emergency repair online using our webform. A member of the Direct Works team will contact you as soon as possible.

Pay Rent

You can now make a rent payment online using our “AllPay” system. This makes it easier for you to manage your rent on a monthly basis.

Housing applications

As an award winning Social Landlord CHA has homes for rent throughout North Ayrshire, East Ayrshire and the Dumfries & Galloway areas.

Housing Officers

Find and contact your local Housing Officer who will be more than happy to help with your enquiry.

My Tenancy Forms

Notification of Deceased Tenant

Please use our webform to provide details about the deceased tenant, which will assist us in efficiently updating our records and addressing any necessary housing association matters.

Tenancy termination Form

To initiate the tenancy termination process, complete our webform with relevant info about your tenancy. This will help us promptly process your request and ensure a smooth transition for all parties involved.

Assignation Of Tenancy

To notify us about the assignation of tenancy, please provide details via our webform. This will help us to update our records and ensure a seamless continuation of the tenancy under the new arrangement.

Joint Tenancy Application

For joint tenancy applications, we encourage all applicants to use our webform to submit their collective information and preferences. This will facilitate a streamlined review process by our team, and help us efficiently assess your application for the desired housing association property.

Succession Of Tenancy Application

If you’re seeking to apply for succession of tenancy, please use our webform to provide the necessary details and supporting documentation. This will enable us to review your application promptly and ensure a smooth transition of tenancy as per the housing association’s guidelines.

Lodger Application Form

For lodging arrangement applications, kindly complete our webform with the required information to initiate the process. Your submission will help us assess the suitability of the lodger arrangement and ensure compliance with the housing association’s policies.

Permission To Reside Application

To request permission to reside under specific circumstances, please use our webform to provide detailed information about your situation. This will assist us in evaluating your application and ensuring that it aligns with the housing association’s guidelines and regulations.

Sublet Application Form

If you intend to submit a sublet application, you can use our webform with all relevant details regarding the sublet arrangement. This will enable us to assess your request in accordance with the housing association’s policies and facilitate a smooth process.

Keep a Pet Application Form

If you’re interested in keeping a pet within our housing community, please use our webform to provide the necessary information about your pet and your living situation. This will help us evaluate your request in line with the housing association’s pet policy.

Satellite Application & Declaration

To apply for satellite installation permission, please use our webform to provide details about your intended satellite setup. This will enable us to review your request and ensure compliance with the housing association’s guidelines for satellite installations.

Park A Caravan Application Form

If you need to park a caravan within our premises, please use our webform to provide the necessary information regarding the caravan and your parking preferences. Your submission will help us evaluate your request in accordance with the housing association’s policies.

Operate A Business Application Form

If you’re considering running a business, please fill in our form with detailed info re: your business proposal. This helps us check impact on the community and make sure it’s in line with the association’s rules for businesses.

Alteration Request Form

To ask for approval for changes to your property, fill in our webform to give details about the proposed changes. This will help us look at your application in line with the housing association’s guide. We can make sure that any alterations maintain the integrity and safety of the property.

My Tenancy Videos

Lemon Aid Fuel Poverty Video

Direct Works Launched July 2022

Heathhall, Dumfries Development Update Nov 2022

Hallmeadow Annan Closing Video

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By subscribing to our seasonal tenants newsletter you will be kept informed of all relevant events, news and updates from CHA regarding your tenancy and all other news thats relevant to you as a tenant of CHA.

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