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Manage My Tenancy

In this area of the site you can find the relevant links for the most common things Tenants use our website for, Application Forms, Tenant Specific News, Updates and Videos.
Report a repair

You can report a non emergency repair online using our webform. A member of the Direct Works team will contact you as soon as possible.

Pay Rent

You can now make a rent payment online using our “AllPay” system. This makes it easier for you to manage your rent on a monthly basis.

Housing applications

As an award winning Social Landlord CHA has homes for rent throughout North Ayrshire, East Ayrshire and the Dumfries & Galloway areas.

Housing Officers

Find and contact your local Housing Officer who will be more than happy to help with your enquiry.

Alteration, Permissions and Notification FormS

To ask for approval for changes to your property, fill in our webform to give details about the proposed changes. This will help us look at your application in line with the housing association’s guide. We can make sure that any alterations maintain the integrity and safety of the property.

My Tenancy News

debt week blog
18 Mar: Debt Awareness Week
For Debt Awareness Week we are encouraging tenants to tackle their debts head on by seeking debt and budgeting advice from our Financial Inclusion Officer.
School Age Payment
01 Feb: School Age Payment
Your child could be eligible if they were born between 1 March 2018 and 28 February 2019 and your family receives Universal Credit, tax credits or other qualifying benefits.

My Tenancy Videos

Lemon Aid Fuel Poverty Video

Direct Works Launched July 2022

Heathhall, Dumfries Development Update Nov 2022

Hallmeadow Annan Closing Video

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By subscribing to our seasonal tenants newsletter you will be kept informed of all relevant events, news and updates from CHA regarding your tenancy and all other news thats relevant to you as a tenant of CHA.

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