Quayside Offices, Dock Rd, Ardrossan, KA22 8DA

Post Office Account Card System To Be Discontinued

Remaining Post Office card account users to be moved to Payment Exception Service from end of August 2021.

All remaining Post Office card account customers who are unable to manage or use a mainstream bank or similar account will be moved to the voucher-based Payment Exception Service from the end of August 2021.

Following the decision notified in 2019 to discontinue the Post Office card system, the DWP has written to claimants with card accounts to request alternative account details ahead of the end of the Post Office card account contract in November 2021

If you would like any advice or assistance in relation to this, please contact one of CHA’s Financial Inclusion Team by using the contact details listed below.


Our Financial Inclusion Officers are here to provide support to our tenants on a wide range of financial issues

Candice Adam - Financial Inclusion Officer
Candice Adam
Financial Inclusion Officer
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