Quayside Offices, Dock Rd, Ardrossan, KA22 8DA

Social Tariffs

Are you struggling to pay your broadband? Have you checked to see if you meet the criteria for a Social Tariff?

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or ‘basic’ broadband.

If you’re a low-income family receiving Universal Credit or other benefits, you could be eligible for a social broadband tariff and save up to £144 a year on your broadband bills.

How a social tariff could help you
• It’s available to those on a variety of benefits. If you or someone in your household claims Universal Credit, you could switch to any of the tariffs available.
• It’s cheaper than a regular package. Current prices range from £10 to £20.
• Fast, unlimited broadband. Most tariffs offer superfast broadband at speeds over 30 Mbit/s – fast enough for you to keep in touch with friends and family, stream HD films or shop online.
• You’ll pay next-to-nothing to get set up. If you do have to pay any setup costs, these should only be small. Your provider should tell you before you sign up.
• It could cost nothing to switch. If your provider offers a social tariff, you can switch to it at any time, free of charge.
• The price won’t go up mid-contract. You won’t pay any more than what you agree at the start of the contract.
• It costs nothing to leave. You won’t pay a fee to leave the tariff before the end of your contract.

If you are a Cunninghame Housing Association tenant and wish assistance please contact Candice Adam, Financial Inclusion Officer.

However, if you would like any advice or assistance in relation to this, please contact one of CHA’s Financial Inclusion Team by using the contact details listed below.


Our Financial Inclusion Officers are here to provide support to our tenants on a wide range of financial issues

Candice Adam - Financial Inclusion Officer
Candice Adam
Financial Inclusion Officer
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