Our repairs line is very busy and staff are working hard to deal with emergency repairs as quickly as possible.
To assist tenants during this period of cold weather we are sharing a short video produced by Scottish Water with some advice on practical action that can be taken to help when frozen pipes are the issue. This advice could save you having to make an emergency call out and also save you having to wait.
Emergency repairs should be reported by calling 0800 0681 466.
Non emergency repairs can be reported via our website using the button below.