Tenant Services

TENANT Services

From contacting your local housing team, to making a housing application, you will find all of the information you need by visiting any of the site sections listed here.

Housing AREA TEAMS

Contact details for all of our housing area team members.

APPLY FOR A HOUSE

All the information you need to make a housing application.

Property TO RENT

Find a Cunninghame Housing property to rent in your local area.

MOVING IN

All the information you need for moving in.

MOVING OUT

Handy information if you are moving out.

MONEY MATTERS

Find information and advice from our specialist teams who are here to help.

MAKE PAYMENTS

Easy ways for tenants to make a payment.

FINANCIAL INCLUSION

Advice and support for all of our tenants around financial inclusion issues.

TENANT PARTICIPATION

We encourage tenant participation and welcome  feedback about issues within the community. We currently have 6 groups operating across Ayrshire.

SCRUTINY GROUPS

Ensuring that service users interests are at the heart of how housing is delivered.

PROPERTY MAINTENANCE

Our Asset Management team are responsible for the delivery of all  major replacements and repairs on tenant homes.

REACTIVE REPAIRS

Everything you need to know about reporting a repair, emergency repairs, carrying out alterations to a property, our responsibilites and the responsibilities of all our tenants.

PLANNED MAINTENANCE

Our comprehensive planned investment programme where major elements such as central heating, kitchens, bathrooms and windows are replaced at the end of their life cycle.

CYCLICAL MAINTENANCE

The cyclical programme includes works that are carried out on a pre-determined arranged cycle and ensures that we meet our legal duties in relation to gas safety and electrical testing.

ASSET MANAGEMENT
& INVESTMENT

To maintain our stock in a good state of repair, we operate a comprehensive planned investment programme.

ASSET MANAGEMENT

Asset Management incorporates the complete maintenance function from responsive repairs, planned and cyclical maintenance.

HEALTH & SAFETY

Cunninghame Housing Association places strong emphasis on the Health and Safety of our homes, particularly in the areas of gas and electrical safety.

ENERGY PERFORMANCE

We will continue to carry out domestic energy assessments and undertake what the Association considers to be practical energy efficiency improvements.

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